Age assurance.
Age and verification checks support age-appropriate access. When a required check cannot be completed with sufficient confidence, access is not granted until the necessary verification has taken place.
Care behind
the connection.
Responsibility is part of how Spotlite is designed and operated.
Human moderation.
Technology helps identify potential risks. Trained people review reports and can confirm or overturn automated moderation outcomes.
Privacy by design.
Spotlite’s published privacy approach is to minimise unnecessary information and not sell personal information to advertisers or data brokers.
What guides us.
- Trust before convenience. Keep protection in view when designing how the product works.
- People remain accountable. Important moderation decisions need human judgement and review.
- Parents are partners. Make information and support accessible to families.
- Decisions should be reviewable. Give people a route to ask about a moderation decision.
- Keep improving. Review the approach as technology, communities and risks change.
No online platform can guarantee absolute safety. Report concerns through the app or contact hello@gospotlite.com. If someone is in immediate danger, contact local emergency services.
A REAL CONVERSATIONStill have
Still have
a question?
Tell us what you need help with. Include the account username if relevant, but leave out passwords, verification codes and unnecessary personal details.
Talk to the Spotlite team